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3 points

I tried, nothing worked 😱

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4 points
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Try pulling the door towards you then pull down on the handle and push.

I have to do this when my door swells from the heat at times.

Only thing I’m unsure of is if the key is actually unlocking the door for you.

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3 points

Do you have the tradie’s reply as a text? If so, then call the fire brigade - and tell them that you are trapped. And mention that the tradie the REA specified can’t attend until next week. Ask if they have a tradie they can recommend who IS available. Give the REA’s details as the contact if you’re game.

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6 points

The fire brigade don’t make tradie recommendations. The only advice you will be given is to call a locksmith. There are plenty of 24hr locksmiths around, finding one and arranging it are up to you.

The only reason to call the fire brigade if you are locked in (or out) is if there is a life threatening emergency, like having an infant locked inside unatended or if you are a diabetic needing to access your insulin. In that case the brigade can attend and break the door down for you.

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3 points

No, I called the tradie and he told me he’s not working. I just met the REA as she was in the building and she’s arranged for someone else to come let me in. Hopefully this one comes soon.

What I don’t understand is, how does the REA not know that the tradie is not working? How did they assign him a job without checking??? 🙄

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6 points

most of them dont know. Trades HATE using the REA’s platform because the REA’s platform is often dogshit or worse try to charge the trade to use it (by the platform owner, not the REA). plus REAs are just customers of the tradies, so the tradies dont necessarily tell the REA that they are going on holiday. Even if they did (and some do) most systems dont have the capability to mark the trade as absent till X date.

Long story short: its a process less hellhole of organization.

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4 points
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3 points
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It’s similar to how V/Line allocates emergency replacement buses.

They have a big list, and start calling the first one. If they can’t do it, they get bumped down the list and they call the next bus operator on the list, until they have a hit.

It’s much easier than having to track the availabilities of every operator.

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