It’s just some Sales Optimization Consultant trying to justify their existence. Leave them be, they have their own problems.
Probably a given for most people, but us regular grocery workers don’t like it when things are rearranged either. We have become really good at locating items to stock, but then when rearranged we have to relearn it and build our speed and memory again.
We feel you, customers.
I don’t get mad at that as much as I get mad when products are placed in the wrong fucking isle, like the fucking Wal-Mart in Heartsville, SC, where everything is everywhere except on the isle it’s labeled to go in.
People just need to breathe.
To force people to spend more time shopping. More time means more chance for impulse buying and better sales. Basic marketing.