everyone involved in writing this article does not live on planet Earth
You order a coffee, an ice cream, a salad or a slice of pizza and pay with your credit card or phone. Then, an employee standing behind the counter spins around a touch screen and slides it in front of you. The screen has a few suggested tip amounts – usually 10%, 15% or 20%. There’s also often an option to leave a custom tip or no tip at all.
The worker is directly across from you. Other customers are standing behind, waiting impatiently and looking over your shoulder to see how much you tip And you must make a decision in seconds. Oh lord, the stress.
absolutely no one, anywhere at all, is peeking around your person to see how much you tip :capitalist-laugh:
Although consumers are accustomed to tipping waiters, bartenders and other service workers,
:pannekoek-point: this person has never worked a real job in their life, certainly none where they had to interact with boomer customers
tipping a barista or cashier may be a new phenomenon for many shoppers. It’s being driven in large part by changes in technology that have enabled business owners to more easily shift the costs of compensating workers directly to customers.
great, an actual grounded statement that reflects reality, maybe the start is just rou-
“I don’t know how much you’re supposed to tip and I study this,” said Michael Lynn, a professor of consumer behavior and marketing at Cornell University and one of the leading researchers on US tipping habits .
:michael-laugh: WHAT’S WRONG WITH 15-20% AKA THE COMMON STANDARD FOR GOD KNOWS HOW LONG??? You’re a leading expert and you have absolutely no idea Michael???
reading down further, this is 100% manufacturing consent for tipping workers less (one of the “experts” further down suggests 10% instead) and/or abolishing tipping because “its too confusing now” and “people are looking at my screen!! there are new expectations when my coffee slaves are making my first Starbucks cup of the day!! this is absolutely fucking unbearable stress on my cushy parasite ass!!”