I work on help desk, you stated the problem, i can fucking assume you want me to advise. Fucking christ.
Also i support “financial advisors” so their lives and jobs really do not matter.
As long as we’re doing PSAs, if you are interacting with IT support in any capacity you don’t need to tell us that you have a question before asking a question, especially not every time you have a question. We’re here to answer those things, you don’t need to warn us beforehand.