I work on help desk, you stated the problem, i can fucking assume you want me to advise. Fucking christ.
Also i support “financial advisors” so their lives and jobs really do not matter.
My thought is that “please advise” indicates “what can I do about this?” as opposed to “you fix this for me”.
there’s pretty much always a 90% chance i will have to fix it for them. cause people can’t fuckin read. The other day i said in the ticket reply “send me a scan of the printer network configuration printout” and she replied with “can i just scan it and send it to you?”
THE FUCK DID I SAY?
The other day i said in the ticket reply “send me a scan of the printer network configuration printout” and she replied with “can i just scan it and send it to you?”
9 times out of 10 they either don’t know how to do it or send the wrong printout like sending you a printout of printer reads.
As long as we’re doing PSAs, if you are interacting with IT support in any capacity you don’t need to tell us that you have a question before asking a question, especially not every time you have a question. We’re here to answer those things, you don’t need to warn us beforehand.
The feminine urge to be trapped in a decaying orbit with out primary engines, relying on your ground support team to figure out how you can enter a survivable glide path with only rcs and a couple of fire extinguishers.
every ticket i submit to the devs in jira gets responded with “user error” im starting to think they just dont want to fix this goddamn software
edit: im not the user im forwarding issues from users i do software support
me: “see the issue must be the software because it says they never did X because the column in the database that logs the last time X was done is NULL.”
dev: “yeah that field is not reliable this was user error”
fffffffffffffffffffff
