We know better on a store level what needs done but our boss’s boss’s boss makes the decisions because they have a fancy title.

Yep. I see this at my work all the time as well. It’s one of many reasons imo why a proper socialist system would be far more efficient than the current capitalist system. Cohesion is important, but autonomy for front line workers and their constant feedback to the larger organization would be pretty big step up from what currently exists in most large corporations. It’s also probably part of the reason why worker cooperatives tend to be more productive than normal companies.