From 3.5 to 12.7 just because 1-10 is so overrated, it’s like a 6.5 out of 4.3 to 16.2.
It seems you got picked up in lemmy.worlds All feed 😀
We use Skinny. We got 6 months free on a 12 month contract a few years ago (still can’t believe how good of a deal that was), and haven’t found anything better since so are still with them even though it’s now up to $80 a month as of this month (for 300 down/100 up speed I think).
I’ve been trying to find a good deal though, so if anyone has suggestions then I’m keen to hear them. Especially if there’s a good sign on deal!
Edit: I forgot to rate. Pretty much all ISPs are the same so I’ll give them a 9.6 out of 12.7.
I was with Bigpipe (another Telecom/Spark MVNO if I’m not mistaken) and then switched to Slingshot, and now we have internet with our power provider (Pulse). It worked out slightly cheaper and I got a static IP + unlimited up/down.
They’re fine, I give them a 10.2, but I haven’t had many issues so hard to say what their support is like.
Hmm I should check if we get a better deal with the power company. I’ve been hoping to find a good deal for signing up for a contract but they all seem to be half price for 6 months then $100 a month for the other 6 month of the contract. That’s an average of $75 a month, which is what we’d been paying as a standard price until now. Not a great deal.
Starlink, because the RBI 4G towers near me are full and congested for those who have access., and there aren’t any local WISPS with coverage here. I’m in Kerikeri. I’ll give them a 10.1 because I simply could not do my day job without it.
Broadband is broadband, the only relevant thing to discuss is customer service.
Vodafone support didn’t know what port forwarding is, then told me they didn’t support it. It’s a basic function of the internet, so they definitely do. 0/x, they focus more on dumb rebranding than actually providing internet services.
Why is customer service important? In the last 20 years I’ve had to contact my ISPs customer service precisely zero times. What do you talk to them about?
That, is excellent customer service.
The product is doing it’s job. They’re not bugging you trying to up sell something, or overcharging when their plan changes and leaving you on the old one. And you never have to talk to them, that, is some top notch customer service right there.
Skinny Broadband 900mbps. Absolutely awesome. Support via live chat, so far always someone available immediately. Such a difference with 2degrees where I would be on hold for 45+ minutes. They even at some point lowered their prices. Highly recommended.
I mean fibre’s pretty solid no matter who you go through. I’m still on 2degrees after about 10 years. I don’t really need to interact with them in anyway outside of the signing up process.
Umm, 9.2 out of 12.7. Mainly cause I don’t like how they got acquired by vocus.